Exit from update go to your desktop and click on the icom system update when done go back and and update your tool

Ede65 is correct.
For some odd reason no Autel support members are not notifying users that a system
update is required for an update towards the Maxisys update nor module update.
A STICKY thread should be made for new customers let alone some of us who are
uninformed towards such requirements.
I have a bad feeling the Maxisys line will be in the corner with only the help of user to
user interface. As support has been negligent on there new hardware.

It's even worth noting that on the main screen of the Maxisys software one can scroll
from the top center of the screen down for "notifications"..
Even when updates were available no txt was written within the drop down menu.

  yes i think there should be like a sticky note on every tool with all procedures  and known issues also an online video is probably in order

  Exit from update go to your desktop and click on the icom system update when done go back and try to update

Thanks lonnie great feed back I new there was something strange going on

 Has anyone updated the android OS yet I have an update due but didn't do it incase it screws up the system ?